Privacy Policy

ACT Pools (ABN 70 609 241 143, ACN 609 241 143) (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. What information we collect

We may collect personal information such as your:

Name
Email address
Phone number
Any information you include when submitting a web enquiry

We also collect non-personal information through our website, including:

IP addresses
Browser type and version
Pages viewed and time spent on the site

This helps us improve your experience and understand how visitors use our website.

2. How we use your information

We use the information we collect to:

Respond to your enquiries and provide customer service
Improve our website, services, and marketing
Analyse website traffic and performance
Run advertising and remarketing campaigns

We will never sell your personal information.

3. Storage and security

Your information is stored securely, and we take reasonable steps to protect it from loss, misuse, or unauthorised access.
However, no system is completely secure, and we cannot guarantee the absolute security of your information.

4. Sharing with third parties

We may share limited information with trusted third-party providers that help us operate our website and advertising, including:

Google Analytics
Meta (Facebook) Pixel
Google Ads

These providers may use cookies or tracking technologies to deliver targeted ads and measure performance.
We do not share your personal information with other organisations unless required by law.

5. Cookies and tracking

Our website uses cookies and similar technologies to improve functionality, measure performance, and support advertising.
You can choose to disable cookies through your browser settings, but this may affect how the site functions.

6. Your rights

You have the right to:

Request access to the personal information we hold about you
Ask us to correct or update inaccurate details
Withdraw consent for certain uses of your information

To make a request, please contact us using the details below.

7. Contact us

If you have any questions or concerns about how we handle your information, please contact:

ACT Pools
Email: admin@actpools.net.au
Phone: 0428 901 094
State: Australian Capital Territory (ACT)

Terms & Conditions

Welcome to the ACT Pools website. By accessing or using this website, you agree to comply with these Terms & Conditions.

1. Use of our website

Our website is intended for general information and enquiry purposes only. You agree to use it lawfully and respectfully, and not to engage in any activity that disrupts or harms the website or its users.

2. Service information

Information provided on this site is for general guidance only and may change without notice. While we aim to keep details accurate, we do not guarantee the completeness or reliability of any information on the site.
For specific advice or quotes, please contact us directly.

3. Intellectual property

All content on this website—including text, images, logos, and graphics—is the property of ACT Pools unless otherwise stated. You may not copy, reproduce, or distribute content without prior written consent.

4. Third-party links

Our website may include links to external sites. These links are provided for convenience, but we do not control or take responsibility for the content or privacy practices of those websites.

5. Analytics and advertising

We use Google Analytics, Meta Pixel, and Google Ads to understand website usage and improve advertising. These services may use cookies to collect anonymous information about your interactions with our site and ads.

6. Limitation of liability

To the fullest extent permitted by law, ACT Pools will not be liable for any loss, damage, or inconvenience arising from the use of this website or its content.
You use this website at your own risk.

7. Indemnity

By using our website, you agree to indemnify ACT Pools from any claims, damages, or expenses arising from your use of the site or breach of these Terms & Conditions.

8. Governing law

These Terms & Conditions are governed by the laws of the Australian Capital Territory (ACT) and the Commonwealth of Australia.

9. Contact us

If you have any questions about these Terms, please contact: